Company Facts

The Western Union Company (NYSE: WU) is a leader in global payment services. Together with our Vigo, Orlandi Valuta, Pago Facil and Western Union Business Solutions-branded payment services, we provide customers and businesses with fast, reliable and convenient ways to send and receive money around the world, send payments and purchase money orders.

As of December 31, 2014, the Western Union, Vigo and Orlandi Valuta branded services were offered through a combined network of over 500,000 agent locations in 200 countries and territories and over 100,000 ATMs and kiosks. In 2014, The Western Union Company completed 255 million consumer-to-consumer transactions worldwide, moving $85 billion of principal between consumers, and 484 million business payments.


For more than 160 years, the familiar signs of Western Union have stood as a trusted symbol for connecting friends, family and businesses around the world. From the roots of our signature telegram business, we expanded and evolved our services in 1871 to offer electronic money transfer.   Click here to view a WU corporate history timeline.

Core Business

  • Retail, online, ATM and mobile consumer-to-consumer money transfers
  • Stored-value solutions, including prepaid cards and money orders
  • Consumer bill payments
  • Cross-border business payments for small- and medium-sized enterprises

Financial Highlights

In 2014, Western Union reported:

  • Total revenue of $5.6 billion
  • Cash flow from operating activities of approximately $1 billion
  • EPS of $1.59

Regional Operations

North America

  • More than 70,000 locations
  • 3 countries: U.S., Canada and Mexico
  • More than 2,800 employees

Latin America and the Caribbean

  • More than 48,000 locations
  • 47 countries
  • More than 2,400 employees

Europe & CIS

  • Nearly 162,000 locations
  • 58 countries
  • Approximately 3,400 employees

Middle East and Africa

  • Nearly 48,000 locations
  • 68 countries
  • More than 170 employees

Asia Pacific

  • More than 222,000 locations
  • 45 countries
  • More than 1,300 employees

Company at a Glance


Englewood, Colorado, USA

Key Statistics

  • More than 500,000 Agent locations worldwide (including Western Union, Vigo and Orlandi Valuta locations)
  • 200 countries and territories


  • More than 1,200 at headquarters
  • More than 10,000 worldwide


  • Hikmet Ersek, President and CEO
  • Raj Agrawal, EVP, Chief Financial Officer
  • Luella Chavez-D’Angelo, Chief Communications Officer
  • John Dye, EVP, General Counsel & Secretary
  • Diane Scott, EVP, Chief Marketing Officer
  • John David Thompson, EVP, Global Operations & Technology, CIO
  • Richard Williams, EVP, Chief Human Resources Officer
  • Khalid Fellahi, SVP & GM, Western Union Digital
  • Kerry Agiasotis, General Manager, Western Union Business Solutions
  • Scott Coad, Chief Transformation Officer
  • Jean Claude Farah, President, Middle East, Africa, Asia Pacific, Eastern Europe & CIS
  • Odilon Almeida, President, Americas and European Union

Media Contact

Dan Diaz
Corporate Communications
+1 720 332 5564