Europe, the Middle East and Africa

We connect millions of people in Europe, the Middle East and Africa through more than 278,000 Agent locations in the region.

Western Union makes it easy for consumers and businesses in Europe, the Middle East and Africa (EMEA) to quickly, reliably and conveniently transfer funds, send bill payments, or pre-pay for phone, Internet or credit card services using our proprietary money transfer network. We have more than 800 employees working across the region. The staff is responsible for a network of more than 278,000 Agent locations spanning over 120 countries and territories.

Our Core Business in the Region Includes:

  • Money Transfer from More than 270 banks and postal institutions in over 100 countries are Western Union® Agents;
  • Online Money Transfer using your country-issued credit or debit card in eight countries, including United Kingdom, Ireland, Austria, Netherlands, France, Norway, Sweden, and Germany;
  • The Western Union Gold Card for members of our loyalty and rewards program to enjoy benefits such as service fee reductions, free phone time, merchandise and gift cards in select countries, including Belgium, UAE, France, United Kingdom, Ireland , Portugal, Spain, Greece, Sweden, Kenya, Switzerland, and Germany.

In Africa, Western Union operates through a network of more than 14,600 Agents in over 49 countries. Our cooperations in Africa ensure that money transfer services and products reach individuals, communities and families in even the remotest areas. With the vast African Diasporas in the US and Europe, this service is essential to meet the needs of Africans across the world.

The cooperations in Africa aim at winning the best systems, processes and technology to ensure reliability and reach. Africa is a growing economy in the global market and such easily accessible services and product offerings are essential to competing in this space.

We continue to look for ways to expand our business and services based on the needs of consumers in the region.

Media Contacts

Europe & CIS
Simon Kleine
Vice President Corporate Communications
+44 208 563 6685

Middle East
Rania Chidiac
Director Corporate Communications
+9714 391 5244

Lisa McConnell
Communications Manager
+27 11 549 3310

Europe, the Middle East and Africa Fact Sheet

Read more key facts about Western Union in the EMEA region.

Learn More