Contact Us

By E-mail

If you have specific questions and would like to contact us via email, please use the form below. One of our customer service representatives will respond as soon as possible.

 

By Postal Mail

 

Customer Service in English:
Western Union Financial Services, Inc.
P.O. Box 4430
Bridgeton, MO 63044

Customer Service in Spanish:
Western Union Financial Services, Inc.
P.O. Box 130780
Dallas, TX 75313

 

Western Union Prepaid MasterCard®
c/o BankFirst
P.O. Box 5012
Sioux Falls, SD 57117-9874

 

By Phone

 

Customer Service in English
1-800-325-6000

Servicio de Cliente en Español
1-800-325-4045

Find an Agent location
1-800-325-6000

Quick Collect® Customer Service
1-800-238-5772

Western Union® Money OrderSM
1-800-999-9660

 

Western Union Gold Card
1-888-628-8862

Western Union Gold Card Rewards Program
1-877-984-0469

Report a lost or stolen Prepaid MasterCard
1-866-737-4949

Change your Prepaid MasterCard PIN*
1-866-737-4949

 

*The first PIN selection is done at no cost. There is a $1.00 fee for future PIN changes.

 

Business Contact Information

 

Money Transfer Agent

To become a Western Union Agent call us at 1-800-325-6000 or contact us using the form above.

Learn more

Money Order Agent

To become a Western Union Agent call us at 1-800-325-6000 or contact us using the form above.

Learn more

Our Affiliate Program

If you own a website and are interested in advertising Western Union online services and earning referral fees, learn more about the westernunion.com Affiliate Program.

Or write to us at:
Western Union Affiliate Program
P.O. Box 6992, M/S M22A2
Greenwood Village, CO 80155-6992

 

Corporate Contact Information

 

Corporate Headquarters
PO Box 6992
Greenwood Village, CO 80155-6992
+1-720-332-1000

Media Relations
PO Box 6992
Greenwood Village, CO 80155-6992
+1-720-332-1000, press "5"

Investor Relations
PO Box 6992
Greenwood Village, CO 80155-6992
866-405-5012

 

Corporate Customer Service
Tom Lysinger, Vice President
Quality and Customer Service
Western Union
P.O. Box 4430
Bridgeton, MO 63044
USA

Corporate Community Development
How to apply:
Written proposals may be submitted to:
Community Relations Manager
P.O. Box 6992
Greenwood Village, CO 80155-6992
USA
Fax +1-720-332-4753

 
 
 


Copyright © 2001-2008 Western Union Holdings Inc. All Rights Reserved