corporate fact sheet

For more than 160 years, consumers have trusted Western Union (NYSE:WU) to connect with friends and loved ones across the globe. This rich heritage has provided a strong foundation for building one of the largest money transfer networks in the world.

With Western Union, consumers and businesses can quickly, reliably and conveniently transfer funds, send bill payments, purchase money orders, or pre-pay for phone, Internet or credit card services using the company’s proprietary money transfer network. Western Union, along with its associated Orlandi Valuta and Vigo brands, has approximately 485,000 Agent locations in 200 countries and territories.

key facts

In 2010, The Western Union Company reported:

  • Total revenue of $5.2 billion
  • $76 billion of cross-border remitted principal
  • $1 billion of cash flow from operations
  • Since 2001, the Western Union Foundation, in collaboration with our Agents and employees, has granted over $45 million to nonprofit organizations worldwide in more than 70 countries and territories to support humanitarian projects, provide disaster relief and to fund education, health and human services programs.

core business

money transfer

  • Person-to-person money transfer is Western Union’s most widely used service. People trust Western Union to provide quick transfer of funds to family and friends around the globe.
  • Consumers in the U.S. and certain other countries can send funds at Agent locations, by phone via 1-800-CALL-CASH® or online at westernunion.com.
  • Consumers in select locations can send funds directly to a bank account via the Direct to Bank (economy) service.
  • Western Union is working with mobile phone operators in select countries to introduce money transfers that consumers can send and receive with a cell phone.

bill payment

  • Consumers in the U.S. and select locations in Canada, Argentina and other countries can send their mortgage, auto loan, credit card, utility and phone payments how they want, when they want.
  • Western Union provides behind-the-scenes payment tools that enable business clients to accept bill payments directly electronically, online or over the phone.

prepaid services

Western Union offers a variety of prepaid services at participating Agent locations for consumers who prefer pay-as-you-go services, such as wireless or home phone service, Internet access or debit card services.

company at a glance

Corporate Headquarters

Englewood, Colorado

Current Highlights

  • Approximately 485,000 Agent locations worldwide (including Western Union, Vigo and Orlandi Valuta locations)
  • 200 countries and territories

Employees

  • More than 1,200 at headquarters
  • Approx. 6,800 worldwide

Leadership

  • Hikmet Ersek, President and CEO
  • Joseph Cachey, Acting General Counsel
  • Robin Heller, EVP, Operations and IT
  • Diane Scott, EVP and CMO, President, Western Union Ventures
  • Scott Scheirman, EVP and CFO
  • Stewart A. Stockdale, EVP, President, Global Consumer Financial Services

Media Contact

Tom Fitzgerald
Corporate Communications
+1 720 332 4374
tom.fitzgerald@westernunion.com