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Europe, Middle East & Africa
With Western Union, consumers and businesses can quickly, reliably and conveniently transfer funds, send bill payments, or pre-pay for phone, Internet or credit card services using the company’s proprietary money transfer network. Western Union, along with its associated Orlandi Valuta and Vigo brands, has more than 385,000 Agent locations in 200 countries and territories.
Western Union is one of the leading money transfer service providers in EMEA, with more than 800 employees working across the region. The staff is responsible for a network of more than 278,000 Agent locations spanning over 120 countries and territories.
Core Business within the Region:
Money Transfer
- Western Union offers fast, reliable and convenient person-to-person money transfers.
- More than 270 banks and postal institutions in over 100 countries are Western Union® Agents.
- The company has extensive experience in the international money transfer business and extensive knowledge of the money transfer market.
- Consumers in select countries can enroll in the Western Union loyalty and rewards program, the Gold Card. The Gold Card is available in:
- Belgium
- UAE
- France
- United Kingdom
- Ireland
- Portugal
- Spain
- Greece
- Sweden
- Kenya
- Switzerland
- Germany
Online Money Transfer
- Consumers in eight countries in the region can send money online using their credit or debit card.
- Countries with transactional websites include:
- United Kingdom
- Ireland
- Austria
- Netherlands
- France
- Norway
- Sweden
- Germany
Recent Milestones in the Region
- In October 2008, Western Union announced that it would begin to roll out services at Absa bank branches throughout South Africa. Absa is South Africa’s largest regional bank.
- In the third quarter of 2008, Western Union announced that services are available at all VICTORIABANK branches and offices in Moldova.
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Company at a Glance

Corporate Headquarters
Vienna, Austria
EMEA Office Locations
- Europe: Austria, Belgium, Croatia, France, Germany, Greece, Italy, Netherlands, Poland, Portugal, Romania, Russia, Spain, Sweden, Turkey, United Kingdom, Ukraine, Uzbekistan
- Middle East: UAE, Pakistan
- Africa: Morocco, South Africa
Current Highlights
- More than 211,700 Agent locations in the region
- Over 120 countries and territories
- 1.4 million active Western Union Gold Card holders
- More than 385,000 Agent locations worldwide (including Western Union, Vigo and Orlandi Valuta locations)
- 200 countries and territories worldwide
Employees
- Nearly 800 across EMEAA comprising 50 different nationalities
Leadership
- Christina Gold, President and CEO
- Hikmet Ersek, EVP and Managing Director, Europe/Middle East/Africa/Asia Pacific
- Christopher Fischer, Senior Counsel, EMEASA
- Anne McCarthy, EVP, Corporate Affairs
Media Contact
Elena Shalneva
Corporate Affairs
+44 208 563 66 16
Elena.Shalneva@westernunion.com

Europe, the Middle East, Africa & South Asia Fact Sheet
Download key facts about Western Union in the EMEA region.
Download the pdf
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