The Americas:
Latin America, Caribbean, Mexico Fact Sheet

With Western Union, consumers and businesses can quickly, reliably and conveniently transfer funds, send bill payments, or pre-pay for phone, Internet or credit card services using the company’s proprietary money transfer network. Western Union, along with its associated Orlandi Valuta and Vigo brands, has more than 385,000 Agent locations in 200 countries and territories worldwide.

Western Union is one of the leading money transfer service providers in the Latin America region, which includes Mexico, Central America, South America and the Caribbean. Including Western Union, Orlandi Valuta and Vigo Agent locations, Western Union has a network of more than 43,300 Agent locations spanning over 40 countries and territories in the region.

Core Business within the Region:

Money Transfer
Western Union offers a variety of ways for consumers to send funds to friends and loved ones, including:

  • In person at more than 43,300 Agent locations throughout the region, including more than 15,600 Agent locations in Mexico;
  • Online at westernunion.com and over the phone via 1-800-CALL-CASH® from the U.S. to most countries in the region.

Western Union also offers consumers a variety of options in sending and receiving funds, including:

  • The “Money in Minutes” option;
  • The “Next-Day” delivery option;
  • The “Direct to Bank” option, which enables consumers to send funds from the U.S. to a qualifying Mexican or Brazilian bank account;
  • The option for receivers to direct funds to a stored-value card, debit card or money order in select countries;
  • Home delivery of funds with Western Union and/or Vigo in select countries.

Bill Payment
Western Union allows consumers in Argentina to:

  • Send cash payments for public services and taxes and pre-pay for Internet access and mobile phone top-up at approximately 3,300 Agent locations through the Western Union affiliate Pago Facil.

Recent Launches:

  • Western Union recently completed the acquisition of Transfer Express de Panama, a money transfer and bill payments company, and plans to begin offering bill payment to consumers in Panama in coming months
  • Western Union recently extended its agent agreement for five additional years with Banco do Brasil, building on the 10-year successful relationship.

Company at a Glance

Regional Headquarters

Sunrise, Florida, USA

Current Highlights

  • More than 43,300 Agent locations in the region
  • Over 40 countries and territories
  • More than 385,000 Agent locations worldwide (including Western Union, Vigo and Orlandi Valuta locations)
  • 200 countries and territories worldwide
  • Seven offices spanning the region

Employees

  • More than 2,500 in the region.

Leadership

  • Christina Gold, President and CEO
  • Stewart A. Stockdale, EVP and President, The Americas
  • Liz Alicea-Velez, EVP, Latin America/Caribbean

Media Contact

Dan Diaz
Corporate Communications
+1 720-332-5564
daniel.diaz@westernunion.com

The Americas: Latin America, Caribbean, Mexico Fact Sheet

Download key facts about Western Union in Mexico, Central America, South America and the Carribean.

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