payment services fact sheet

Western Union Payment Services offers a complete suite of electronic and cash bill-payment services backed by a trusted, reliable brand.

Western Union Payment Services is a reliable resource for thousands of billers, including many leading companies in the utility, auto finance, mortgage, insurance and government industries.

core business within western union payment services:

bill payments

With the Western Union® Quick Collect, Western Union Convenience Pay® and SpeedPay® services, U.S. consumers can send a number of bill payments, including:

• Mortgages
• Auto Insurance
• Auto loans
• Utilities (electric, cable, gas, water)
• Phone and cellular bills
• Child support
• Credit cards
• Fines and fees

In addition, consumers can:

• Purchase airline tickets, travel packages, prepaid wireless airtime, and catalog and Internet items from participating companies in cash;
• Send funds to the account of an inmate in participating U.S. correctional facilities nationwide.

Western Union accepts a variety of payments and offers a number of convenient and quick ways for consumers to pay their bills, including:

• In person at one of over 45,000 Western Union Agent locations in the U.S. and select locations in Argentina and Canada;
• Online at westernunion.com (for U.S. and U.K. consumers);
• Over the phone by calling 1-800-CALL-CASH®.

prepaid services

Western Union offers a variety of prepaid services at U.S. Agent locations for consumers who prefer pay-as-you go services such as wireless or home phone service, Internet access or debit card benefits.

equity accelerator® service

The Western Union Equity Accelerator service allows U.S. consumers to make mortgage payments via their checking accounts by ACH and to schedule additional recurring principal payments on their mortgages more quickly, thus reducing their loan balance.

money orders

Western Union money orders make paying bills and loan payments easy. They are sold at participating Western Union Agent locations in the U.S. and Canada.

custom house

Acquired by Western Union in 2009, Custom House allows you to make international payments, receive foreign currency and protect your business with currency risk management services.

key facts

In the third quarter of 2008, Western Union completed the acquisition of Transfer Express de Panama, a money transfer and bill payments company.