the americas: the united states and canada fact sheet

With Western Union, consumers and businesses can quickly, reliably and conveniently transfer funds, send bill payments, or pre-pay for phone, Internet or credit card services using the company’s proprietary money transfer network. Western Union, along with its associated Orlandi Valuta and Vigo brands, has over 400,000 Agent locations in 200 countries and territories.

Western Union is one of the leading money transfer service providers in the United States and Canada. Including Western Union, Orlandi Valuta and Vigo Agent locations, Western Union has a network of more than 57,500 Agent locations across the region.

Core Business within the Region:

money transfer

In the U.S. and Canada, Western Union offers a variety of ways for consumers to send funds to friends and loved ones, including:

• In person at over 57,500 Agent locations using cash and, in select locations, a debit card;
• Online at westernunion.com;
• Over the phone by calling 1-800-CALL-CASH®

bill payment

Western Union allows consumers in the U.S. and Canada to:

• Quickly send payments for mortgages, insurance, auto loans and phone bills;
• Send funds to the account of an inmate at a correctional facility;
• Purchase airline tickets, travel packages, prepaid wireless airtime, and catalog and Internet items in cash.

prepaid services

For consumers who prefer pay-as-you-go services, such as wireless or home phone service, Internet access or debit card benefits, Western Union offers a variety of prepaid services at participating Agent locations in the U.S.

the western union® gold card

Members of the Western Union® loyalty and rewards program enjoy benefits such as service fee reductions, phone time, merchandise and gift cards.

• As of the third quarter of 2007, the loyalty program was available in 65 countries and 9 and a half million active cards, primarily in the U.S.
• In the U.S. in 2006, approximately 45 percent of Western Union-branded consumer-to-consumer transactions were initiated using a Gold Card.

key facts

• In 2007, consumer-to-consumer transactions between and within the U.S. and Canada accounted for 11 percent of Western Union’s revenue.

recent launches

• The company announced in January 2008 that it had extended its agreement with Delhaize-US to offer Western Union services at 1,120 locations nationwide.