The United States and Canada Fact Sheet

With Western Union, consumers and businesses can quickly, reliably and conveniently transfer funds, send bill payments, or pre-pay for phone, Internet or credit card services using the company’s proprietary money transfer network. Western Union, along with subsidiaries Orlandi Valuta and Vigo, has over 345,000 Agent locations in more than 200 countries and territories.

Western Union is one of the leading money transfer service providers in the United States and Canada. Including Western Union, Orlandi Valuta and Vigo Agent locations, Western Union has a network of more than 59,800 Agent locations across the region.

Core Business within the Region:

Money Transfer
In the U.S. and Canada, Western Union offers a variety of ways for consumers to send funds to friends and loved ones, including:

  • In person at over 59,800 Agent locations using cash and, in select locations, a debit card;
  • Online at westernunion.com;
  • Over the phone by calling 1-800-CALL-CASH®

Bill Payment
Western Union allows consumers in the U.S. and Canada to:

  • Quickly send payments for mortgages, insurance, auto loans and phone bills;
  • Send funds to the account of an inmate at a correctional facility;
  • Purchase airline tickets, travel packages, prepaid wireless airtime, and catalog and Internet items in cash.

Prepaid Services
For consumers who prefer pay-as-you-go services, such as wireless or home phone service, Internet access or debit card benefits, Western Union offers a variety of prepaid services at participating Agent locations in the U.S.

The Western Union® Gold Card
Members of the Western Union® loyalty and rewards program enjoy benefits such as service fee reductions, phone time, merchandise and gift cards.

  • As of the third quarter of 2007, the loyalty program was available in 65 countries and 9 and a half million active cards, primarily in the U.S.
  • In the U.S. in 2006, approximately 45 percent of Western Union-branded consumer-to-consumer transactions were initiated using a Gold Card.

Key Facts

  • In 2007, consumer-to-consumer transactions between and within the U.S. and Canada accounted for 11 percent of Western Union’s revenue.

Recent Launches

  • The company announced in January 2008 that it had extended its agreement with Delhaize-US to offer Western Union services at 1,120 locations nationwide.

Company at a Glance

Regional Headquarters

Englewood, Colorado, USA

Current Highlights

  • Over 59,800 Agent locations in the region
  • More than 345,000 Agent locations worldwide (including Western Union, Vigo and Orlandi Valuta locations)
  • More than 200 countries and territories worldwide

Employees

  • Nearly 3,000 in the U.S. and Canada

Leadership

  • Christina Gold, President and CEO
  • David Barnes, EVP, United States/Canada and Strategic Development
  • Guy Battista, President, Western Union Financial Services, Inc., EVP, The Western Union Company
  • Royal Cole, EVP and General Manager, Payment Services
  • Gail Galuppo, EVP and Chief Marketing Officer
  • Robin Heller, EVP, Operations and IT
  • Anne McCarthy, EVP, Corporate Affairs
  • Scott Scheirman, EVP and CFO
  • David Schlapbach, EVP, General Counsel and Secretary
  • Grover Wray, EVP, Human Resources

Media Contact

Dan Diaz
Corporate Communications
+1 720-332-5564
Daniel.diaz@westernunion.com

Sherry Johnson
Corporate Communications
+1 720-332-4750
Sherry.l.johnson@westernunion.com

The United States and Canada Fact Sheet

Download key facts about Western Union in the United States and Canada region.

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