ENGLEWOOD, Colo. & BRUSSELS–(BUSINESS WIRE)– The Western Union Company (NYSE: WU), a global leader in payment services, and bpost, the leading postal services operator for Belgium, announced today the expansion of their long-standing relationship under a renewed agreement.
Both companies will work together to drive customer-centric innovations in international money transfer along with services and technologies that improve convenience, reliability and speed for consumers.
The renewed agreement will seek to extend bank account-based money transfer solutions including debit card for Western Union® consumer-to-consumer (C2C) money transfer services, while also introducing self-service technology-led options to meet evolving customer needs and enhance convenience.
Western Union will also extend the services offered through existing bpost post offices and franchised Post Points, co-located in other retail premises, to an increasing number of Post Points, reaching new customers and new locations across the country.
Western Union’s Giovanni Angelini, Senior Vice President and General Manager, European Union, said, “We are strengthening our retail network across Europe by expanding our footprint as well as introducing innovative channels and choice. We value our relationship with bpost and together, we aim to serve our customers, even better.”
Western Union’s Marie-Elise Droga, Regional Vice President for Western Europe, said “We are delighted to extend our ten-year and successful relationship with bpost, which combines the best of both our companies. For our customers’ benefit, we will continue to work together to deliver a great range of innovative and convenient services, leveraging the breadth of bpost’s network and their teams’ strong customer service, with Western Union’s specialist know-how for offering convenient, reliable and competitive consumer money transfers across the world.”
“Customers trust us to move their money across more than 200 countries and territories. In return they are expecting customized treatment, innovative, accessible solutions and convenience. We are listening to them and in collaboration with bpost are seeking to enhance our current services and expand new channels and products,” she said.
Marc Huybrechts, member of bpost’s Executive Committee, said: “We are delighted to continue a relationship that has been successful for the past ten years. We will take further initiatives to capture additional growth opportunities on this market.”
bpost is Western Union’s lead national agent in Belgium, currently offering inbound and outbound international money as well as domestic money transfer services from more than 660 post offices and more than 100 Post Points. bpost currently serves more than 4.7 million households in Belgium, which is also home to a diverse group of global workers and expatriates from Africa, Turkey and Eastern Europe.
About Western Union:
The Western Union Company (NYSE: WU) is a leader in global payment services. Together with its Vigo, Orlandi Valuta, Pago Facil and Western Union Business Solutions branded payment services, Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world, to send payments and to purchase money orders. As of December 31, 2014, the Western Union, Vigo and Orlandi Valuta branded services were offered through a combined network of over 500,000 agent locations in 200 countries and territories and over 100,000 ATMs and kiosks. In 2014, The Western Union Company completed 255 million consumer-to-consumer transactions worldwide, moving $85 billion of principal between consumers, and 484 million business payments. For more information, visit www.westernunion.com.
bpost is the leading postal operator in Belgium marketing a wide range of products and services on mail and related markets. bpost’s core business is the collection, sorting, transport and delivery of letters and parcels. Every day bpost staff handles over ten million mail items and passes by every single letterbox in Belgium.
bpost also develops activities relating to the interaction between electronic communication and mail. bpost and its subsidiaries provide solutions in document management, international value added services and more.
bpost bank , a joint venture of bpost and BNP Paribas Fortis, markets a range of banking and insurance products.
bpost is listed on Euronext (Brussels). The Belgian state holds 51% of the capital.
Source: The Western Union Company
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