Western Union Omni-Channel Strategy Gains Further Momentum Launching WU.com Online Money Transfer Capabilities in Several European Countries

Press Release By Western Union Published OnMay 11, 2015

ENGLEWOOD, Colo.–(BUSINESS WIRE)– The Western Union Company (NYSE:WU), a leader in global payment services, announced the launch of new transactional web sites in the Czech Republic, Hungary, Lithuania, Malta, and Slovakia. With these new introductions, Western Union now has online transactional services in 29 countries, enabling consumers to send money to over 200 countries and territories worldwide.

“Leveraging a strong omni-channel strategy, Western Union continues to grow its online transactional network worldwide,” said Khalid Fellahi, senior vice president and general manager, Western Union. “We have an extensive funds-in and funds-out network that connects over half a million diverse retail agent locations, ATMs and kiosks, our own and third party digital sites, and mobile wallets. Our cross-border platform provides the technology, foreign exchange conversion and settlement, regulatory and compliance infrastructure, and data management that brings this network together, allowing for efficient and timely money movement for multiple use cases almost anywhere in the world.”

Consumers across these countries can now send fast, convenient and reliable Western Union Money Transfer® transactions simply by visiting the Web site or the country’s agent locations:

These new transactional sites follow recent announcements by the company such as the ability to have Western Union Money Transfer® transactions originating from nearly anywhere in the world paid out at more than 3,000 ATMs of PKO Bank Polski in Poland or credited directly to customers’ bank accounts. Western Union also formalized a deal with MasterCard and Banca Transilvania (BT) to enable remittances originated from nearly anywhere in the globe to be received on Maestro and MasterCard consumer cards using 900 BT automated teller machines (ATMs) across Romania.

Today, when speed, convenience and trust mean everything, Western Union’s innovation over time has built a powerful cross-border capability for moving money nearly anywhere in the world in minutes*. It’s the rare combination of a physical and fast-growing digital network across 200 countries and territories, the ability to exchange money in 120 currencies, the global compliance knowledge, and the technology backbone behind it all that enables the company to move money with great speed and scale.

Consumers can send money to Western Union’s network of more than 500,000 Agent locations, and receivers can opt to direct the funds into a bank account at select Western Union® account-based money transfer (ABMT) relationships or into a mobile wallet with select Western Union mobile money providers. In addition, customers can continue to use the extensive Western Union retail Agent network to send and receive money. Through these channels, Western Union addresses the needs of its customers by giving them easy ways, via digital and retail channels, to send funds whenever, and to nearly wherever they desire.

For more information on Western Union’s global retail and digital1 capabilities, including mobile applications and mobile money transfer services, please visit www.WesternUnion.com.

* Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”).

1 Digital refers to WU.com and mobile money transfer channels

About Western Union

The Western Union Company (NYSE: WU) is a leader in global payment services. Together with its Vigo, Orlandi Valuta, Pago Facil and Western Union Business Solutions branded payment services, Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world, to send payments and to purchase money orders. As of June 30, 2015, the Western Union, Vigo and Orlandi Valuta branded services were offered through a combined network of over 500,000 agent locations in 200 countries and territories and over 100,000 ATMs and kiosks, and included the capability to send money to millions of bank accounts. In 2014, The Western Union Company completed 255 million consumer-to-consumer transactions worldwide, moving $85 billion of principal between consumers, and 484 million business payments. For more information, visit www.westernunion.com.


Source: Western Union

Western Union Media Contacts


Brad Jones, 1-720-332-1262




Sabine Fischer: 43-664-152-7554

sabine.fischer@westernunion.com (Austria)