Western Union Advances Consumer Bill Pay Cross Border

Press Release By Western Union Published OnOctober 22, 2018

DENVER–(BUSINESS WIRE)– The Western Union Company (NYSE: WU), a global leader in cross-border, cross-currency money movement today advanced its bill payment services cross-border, enabling consumers in the United States to pay bills and reload mobile phone services in Mexico. A collaboration with global processors Paykii and TransferTo, has paved the way for payment of utility bills or reload of funds onto international prepaid mobile phones in Mexico, via Western Union’s digital and retail channels in the United States.

“We are pleased to merge technologies to shape a new form of user experience paving the way for even more convenience for our customers. The industry calls it disruption, at Western Union we call it collaboration,” said Western Union Global Payments president Jean Claude Farah.

“Through the Western Union mobile app, online at wu.com or in person at Western Union agent locations, customers can now pay their bills, or the bills of a loved one, from utility to phone providers in Mexico,” Farah said.

Through this collaboration with Paykii, a cross border bill payment hub, utility bills from CFE (electric), Telcel (mobile), Telmex (phone), Sky (Satellite TV), Izzi (Cable TV), Dish (Satellite TV), and Telnor (phone) can easily be paid from the United States.

Fabian Saide, CEO of Paykii, said, “We are enthusiastic about working with Western Union, a digital innovator in the industry introducing this service for the first time to individuals living in the U.S. Paykii’s simple cross border bill pay platform will enable Western Union users to pay utility expenses in Mexico ensuring peace of mind for their families back home.”

With TransferTo, a global business-to-business, cross-border digital value services network, consumers living and working outside of their home country of Mexico will be able to easily top up phone credits for friends and family directly to the recipients’ mobile phone.

“We are delighted to be working with Western Union to help provide an international reach for their mobile top-up service,” said Thierry Siminger, Chief Customer Officer at TransferTo. “By utilizing our vast network, Western Union’s customers will have more flexibility and control when treating their loved ones back home,” she said.

With its digital platforms and network of agent locations, Western Union is enhancing the customer experience through service and convenience. In addition to Mexico, the TransferTo collaboration allows Western Union customers in the U.S. to reload international prepaid mobile phones in 12 countries.

About Western Union

The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. As of June 30, 2018, our network included over 550,000 retail agent locations offering Western Union, Vigo or Orlandi Valuta branded services in more than 200 countries and territories, with the capability to send money to billions of accounts. Additionally, westernunion.com, our fastest growing channel in 2017, is available in 45 countries and territories to move money around the world. In 2017, we moved over $300 billion in principal in nearly 130 currencies and processed 32 transactions every second across all our services. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth. For more information, visit www.westernunion.com.

About Paykii

Paykii is the world’s foremost global bill payment hub. It provides a B2B technology solution to money transfer operators (MTOs), banks and mobile money operators that enables their customers in one country to directly pay expenses for their family members back home making quick, simple and safe payments for electricity, water, internet, telephone, mobile, cable, satellite and other necessary utilities in their home country. Paykii’s services are currently available for making utility bill payments to Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, India, Indonesia, Mexico, Nicaragua, Pakistan, Philippines and Vietnam. For more information visit www.paykii.com.

About TransferTo

TransferTo operates a leading global digital value services network offering safe, reliable and more accessible mobile value services for emerging markets.Our B2B cross-border network interconnects and provides mobile operators, money transfer operators, retailers, distributors, NGOs and corporates with unparalleled infrastructure and reach to offer solutions that better connect loved ones across borders.

Founded in 2005, the network spans across 150 countries using 100 currencies and partners with over 600 mobile operators.

For more information, please visit: www.transfer-to.com/digitalvalue


Western Union Media Contact:
Louise McHenry
FleishmanHillard Fishburn
Phone: +44-(0)208-618-1748
Mobile: +44-(0)7894-839-287
Paykii Media Contact:
Monica Velasco
Phone: +(52) 81 2282 8283
TransferTo Media Contact:
Ola Polczynski
PR & Marketing Director

Source: The Western Union Company