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Becoming the world’s most accessible financial services company

We believe that when more people in more places can utilize our services, it moves the world forward.

If you’re ready to help transform lives and communities, explore a career with Western Union.

We make financial services accessible to people everywhere

More than moving money, Western Union creates and provides easy-to-use products and services through a financial ecosystem which connects our digital offerings with our wide network of physical locations.

Mother and child hugging each other

Our Purpose

We exist to help people prosper. We want to offer tools to aspiring populations that aid them on their journey towards the futures they choose.

three employees having a meeting in the office

Our People

Western Union’s diverse workforce is our greatest asset. Their unique experiences and perspectives enable us to strengthen our organization and better serve our customers.

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Our Aspiration

We aspire to become the world’s most accessible financial services company — transforming lives and communities. We believe that when more people in more places can utilize our services, it moves the world forward.

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Get to know Western Union

As you read some of our employee stories from around the world, we hope you see yourself reflected in the work we do and the people who make up our diverse team.

I enjoy sharing knowledge and understanding that we never stop learning. My daily challenge is offering a better version of our work and having an excellent service attitude that meets or exceeds our customers' expectations.

Miguel G. Front Line Associate Lead
Buenos Aires, Argentina

Miguel G

For me, the main attraction is the prestige and good reputation Western Union has not only in Peru but globally as a leading company in the money transfer business.

Angela B. Compliance Officer
Lima, Peru

Angela B

Even as a new employee, I’m happy to see how teams collaborate and guide each other, which has made it easier for me to understand our robust company tools and business processes. My teammates have shown willingness and a lot of empathy as well.

Alejandro C. Global Pricing Analyst
Santa Ana, Costa Rica

I’ve been an Escalations Analyst since 2014, and it is life-changing to work for a company that supports my passion and core values. My team’s priority is customer satisfaction, so we strongly value feedback. We work hard to resolve issues quickly, creating more positive experiences for our customers.

Shey R. Customer Care Escalations Analyst
Manila, Philippines

Shey R

I am grateful for the support of my professional development, as the Accounting team offers many different specializations and opportunities. Since joining in 2017, I have been involved in various new software implementations within multiple project groups, making my accounting career path very diverse. It is indeed a rewarding experience to feel the global reach of our purpose.

Igne A. Supervisor, Accounting
Vilnius, Lithuania

Igne A

I am part of a team that creates delightful, intuitive experiences that help our customers move money for better. We act as Western Union customer advocates, driven by the mantra of how we can make our platforms/channels better for our customers. We also make sure to build solutions for the organization that will continue to drive greater customer adoption, delight, and retention.

Ashish B. Global Head of User Experience
Pune, India

Ashish B

We offer safer and better services for our customers by ensuring compliance. I lead a team that helps ensure that our department follows all the rules and regulations and our platform is not used for illegal purposes. We work closely with others to find ways to improve our customer experience without compromising the safety and sustainability of the business.

Maria S. AML Compliance Director
São Paulo, Brazil

Maria S

Working in the communities we serve

Ever wanted to work for a truly global team? Hover over any map dot to see the estimated number of employees* in some of our critical locations. (When you go to Find Jobs, search all of your preferred locations to view roles in cities that may not be reflected here.)

Workplace

USA

PHL

FRA

BEL

DEU

IRL

UK

ESP

LTU

CRI

IND

BRA

PER

CAN

AUS

MEX

SGP

ITA

PAN

AUT

AE

HK

MAR

ARG

ZAF

CHN

JPN

  • Headquarters
  • Strategic Talent Centers
  • Other large locations

*Estimated number of employees (FTE, Contactors, Part-Time, and On Leave) as of June 2022.

Denver, USA

Headquarters

~1400 employees

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Philippines

Strategic Talent Center

~480 employees

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France

~110 employees

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Belgium

~10 employees

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Germany

~20 employees

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Ireland

~75 employees

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United Kingdom

~270 employees

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Spain

~65 employees

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Strategic Talent Center

~1550 employees

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Argentina

~1210 employees

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Morocco

~3o employees

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Costa Rica

Strategic Talent Center

~1170 employees

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Strategic Talent Center

~870 employees

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Brazil

~280 employees

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Peru

~250 employees

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Canada

~30 employees

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Australia

~30 employees

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Mexico

~50 employees

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Singapore

~95 employees

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Italy

~85 employees

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Panama

~140 employees

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Austria

~125 employees

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United Arab Emirates

~65 employees

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Hong-Kong

~5 employees

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South Africa

~15 employees

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China

~15 employees

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Japan

~10 employees

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Business Highlights

Wherever our customers are on their journey in life, we will be there, helping make it easier and simpler. From sending money to loved ones, to holding money in electronic wallets, and to paying via debit card, Western Union’s digital and physical ecosystem provides access to flexible and reliable tools needed to power everyday life.

We see a bright future that accelerates our ability to have impact in supporting economic mobility for millions of people around the world. These numbers speak for themselves.

*Numbers as of December 31, 2022.

>9M

digital customers served

75

countries with westernunion.com

55

countries with Western Union app

200+

countries and retail territories

$4.5B+

annual revenue

100

countries with real-time payout

130+

currencies transacted

400k+

agent locations

~8,900

employees worldwide

50+

countries with Western Union offices

90%

agent location outside of US

40

languages & dialects served

Awards & accolades

It’s not why we do what we do, but it’s nice to be noticed.

Your candidate journey with Western Union

Just as our hiring teams use the interview process to determine your skills, qualifications, and cultural fit, you will also be evaluating whether Western Union is the right fit for you. As you research the company, we encourage you to ask any questions that will help your career decision-making process.

Below we’ve outlined the various stages that most can expect to experience as a candidate with Western Union.

Search & Apply

  • Explore our opportunities
  • Create a profile
  • Submit your application (you can check your status or update your profile any time)

Recruiter Connect

  • If your qualifications fit the role, a Recruiter will schedule an introduction call
  • A skills assessment may be required

Manager Interview

  • Your application is reviewed by a Hiring Manager and, if you’re qualified, interviews come next
  • Your Recruiter will maintain contact during the process

Joining Us

  • If selected, we first extend a verbal offer
  • If you confirm your continued interest in the position, you’ll receive a written conditional offer of employment
  • Country-specific, pre-employment checks are initiated prior to your
    start date

Getting Started

  • Our onboarding team will email you details on start date and any additional documentation for signature
  • You’ll receive a welcome email from your Hiring Manager before your start date
  • Your team will be waiting for you to welcome you!
  • Explore our opportunities
  • Create a profile
  • Submit your application (you can check your status or update your profile any time)
  • If your qualifications fit the role, a Recruiter will schedule an introduction call
  • A skills assessment may be required
  • Your application is reviewed by a Hiring Manager and, if you’re qualified, interviews come next
  • Your Recruiter will maintain contact during the process
  • If selected, we first extend a verbal offer
  • If you confirm your continued interest in the position, you’ll receive a written conditional offer of employment
  • Country-specific, pre-employment checks are initiated prior to your
    start date
  • Our onboarding team will email you details on start date and any additional documentation for signature
  • You’ll receive a welcome email from your Hiring Manager prior to your start date
  • Your team will be waiting for you to officially #JoinWU!

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