Environmental, Social, and Governance (ESG)
For more than 170 years, people around the world have trusted Western Union to connect them with friends and family. The company continues to evolve and help customers adapt to an ever-changing world by increasing access to its products and fostering its mission to become the most accessible financial services company in the world.
2023 ESG Report Online 2023 ESG Report (PDF)
Our Environmental, Social, and Governance Strategy
Western Union’s 2023 ESG report reflects our belief that we are a purpose-driven company and that our success in driving our strategy positively impacts society at large. In doing so, Western Union has organized its ESG priorities into three themes:
- Further Economic Prosperity
- Advance Diversity, Equity, Inclusion and Belonging (DEIB)
- Promote the Integrity of Global Money Movement
Further Economic Prosperity
Western Union believes the facilitation of financial opportunity is an important catalyst for advancing economic prosperity. To advance this notion, it connects people with simple and trusted financial solutions that empowers them and their communities. Its global financial network enables access to physical and digital financial services to help drive financial inclusion.
Read the full report
Advance Diversity, Equity, Inclusion and Belonging (DEIB)
For Western Union, and its globally diverse workforce, progressing DEIB starts with creating an inclusive work culture that champions unique backgrounds and perspectives while reflecting the global communities the company serves. This approach helps ensure that its services meet the needs of its truly global customer base.
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Promote the Integrity of Global Money Movement
Consumer trust depends on cross-border money movement that is safe, secure, and built on a foundation of integrity. Western Union works with customers, regulators, and partners to uphold the integrity of our financial infrastructure while helping combat illicit activity and preventing fraud.
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Climate Change
Given its impacts on the environment, habitats, human populations, and the global economy, we recognize that climate change is a significant challenge facing the world today. As part of our evolving ESG strategy, we look at both our own impact on the environment and the risks and opportunities environmental issues can create for our business. This informs where we focus and how we respond. In 2023, we continued to report on our Scope 1 and 2 greenhouse gas (GHG) emissions using a market-based approach.
Read the full reportThe Western Union Foundation
The Foundation’s mission is to be a catalyst for economic opportunity for people who migrate in pursuit of a more prosperous future. The Foundation’s ultimate vision is a world where all people have equitable and abundant access to economic opportunity and the potential to thrive. Since 2001, the Foundation has invested more than $145 million in nonprofits spanning over 150 geographies.
