Partner and End Customer Support

At Western Union, we provide the right support, right where you need it. From compliance handling to reporting to customer care and transactional support, we're committed to creating the best possible experience for you and your customers.

Become a Partner

Western Union’s extensive global support network has been built with our customers and partners in mind.

40+ languages and dialects spoken

Representatives available 24 / 7 / 365

22 global support centers 

3,500 customer service representatives

Consumer and partner support

Live support via phone

Correspondence via secure email

End-to-end transaction tracking

Self-service module via API or partner portal

 

 

Ready to discuss how we can help?

Contact Western Union today to discuss how you can leverage our cross-border money movement platform to reach the world.

Become a Partner