Western Union Enhances Mobile Money Transfer Capabilities in Africa

Press Release By Western Union Published OnJuly 6, 2015

ENGLEWOOD, Colo.–(BUSINESS WIRE)– The Western Union Company (NYSE:WU), a leader in global payment services, in collaboration with the MTN Group, a multinational mobile telecommunications company servicing 229,2 million customers in 22 countries, today announced the launch of a new mobile money transfer service in Rwanda and Ivory Coast. The new service allows MTN customers in both countries to receive a Western Union Money Transfer® transaction in their mobile wallet.

Senders may choose to send from a participating Western Union® agent location or a Western Union digital1 channel; the receiver may then pick up the transfer into his or her mobile wallet. The money can be used to pay bills, conduct a person-to-person money transfer, buy airtime, as well as other MTN Mobile Money services available.

This new offering increases the breadth of Western Union’s payout options in country. In addition to the new mobile money transfer service with MTN, Rwandan and Ivory Coast consumers can receive funds at more than 400 Western Union locations in Rwanda and 1,350 Western Union locations in Ivory Coast. With the combined digital and retail Western Union offerings, Rwanda and Ivory Coast customers now have the ability to send and receive money from family and friends based on their current needs.

“Western Union continues to grow its reach across Africa, while delivering an exceptional experience across retail and mobile platforms, allowing our customers to conveniently and reliably move money,” said Khalid Fellahi, senior vice president and general manager, Western Union Digital. “Furthermore, Western Union seeks to promote global economic opportunity by bridging gaps in the traditional financial services system, and strives to provide consumers with 24×7 access to Western Union services.”

As of April 2015, MTN had 27,4 million Mobile Money subscribers across 14 operations. The service enables users to perform local and international money transfers and make utility payments and purchases. In Ivory Coast, where MTN is the leading operator with more than 8,3 million subscribers on the network and 2,6 million Mobile Money subscribers, users are now able to pay for online purchases with MTN Mobile Money.

“MTN is committed to offering innovative services that help improve the quality of life for our customers,” said Serigne Dioum, head of Mobile Financial Services, MTN Group. “By expanding our relationship with Western Union in Rwanda and Ivory Coast, we are providing our customers with an easy and reliable option to receive money from family and friends worldwide.”

For more information on Western Union’s digital capabilities, including mobile applications and mobile money transfer services, please visit www.westernunion.com.

About Western Union

The Western Union Company (NYSE:WU) is a leader in global payment services. Together with its Vigo, Orlandi Valuta, Pago Facil and Western Union Business Solutions branded payment services, Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world, to send payments and to purchase money orders. As of March 31, 2015, the Western Union, Vigo and Orlandi Valuta branded services were offered through a combined network of over 500,000 agent locations in 200 countries and territories and over 100,000 ATMs and kiosks. In 2014, The Western Union Company completed 255 million consumer-to-consumer transactions worldwide, moving $85 billion of principal between consumers, and 484 million business payments. For more information, visit www.westernunion.com.

About the MTN Group

Launched in 1994, the MTN Group is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: “MTN.” As of 30 April 2015, MTN recorded 229,2 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo-Brazzaville), Rwanda, South Africa, Sudan, South Sudan, Swaziland, Syria, Uganda, Yemen and Zambia. Visit us at, www.mtnbusiness.com and www.mtn.com.


1 Digital refers to WU.com and mobile money transfer channels

Source: Western Union

Western Union

Brad Jones, 1-720-332-1262



MTN Group

Samantha Moodley, ( 27) 83 212 9434